Terms of Service
Updated November 8, 2026
These terms cover how Siding Booked Solid (“we,” “us”) works with siding and gutter companies (“you,” “client”). Siding Booked Solid is a small marketing and AI phone-answering business in Draper, Utah, operating at sidingbookedsolid.com. By signing up or paying for our services, you agree to these terms. Questions: cole@sidingbookedsolid.com.
1. What we do
We help siding and gutter companies capture incoming opportunities, recover unbooked estimates and bring customers back. The Booked Solid System includes:
• AI voice agent: answers inbound calls day and night, identifies itself as an AI at the start, captures customer details and service needs, and emails the company a written summary. Your company confirms appointments.
• Website: a StoryBrand-style website built on Framer.
• Google Business Profile: setup and cleanup.
• Review requests: a system for asking your customers for reviews.
• Call tracking: a tracking number, written call summaries and appointment reporting.
Estimate follow-up and repeat-customer program setup and promotion are also included. Cole builds the website, configures call handling and follow-up, and tests with your company before launch. The consultation checks fit based on your incoming inquiries and old estimates; answering calls does not create new demand or promise a volume of new leads.
No software integrations. We do not connect to or sync with your field-service or business software. Ava emails call details; you confirm appointments and enter jobs in your existing system.
2. Your responsibilities and acceptable use
• Lawful use. You’re responsible for using our services lawfully, including the Telephone Consumer Protection Act (TCPA), FCC rules, CAN-SPAM and Utah law.
• Consent. You must have proper consent before you, or anything we set up for you, texts or calls anyone, including review requests. We only answer inbound calls; we don’t make outbound AI calls for you.
• Accurate information. Give us true and current information about your services, service area, prices, licenses, hours and call-handling preferences. The AI uses the information you provide.
• No spam or deception. Don’t use our services to send spam, make false claims, impersonate anyone, or post fake reviews.
• Your part of the deal. Join a kickoff and live test. Forward calls to the AI line and keep the tracking number live. Your company confirms appointment times, follows up with callers and reports qualifying estimate appointments for the calendar-month count.
We may pause service if a use breaks the law or these terms, and we’ll tell you why.
3. Price and payment
$1,000 upfront. After that, $1,000 only for calendar months when we book at least 8 qualifying siding and gutter estimate appointments.
• The initial $1,000 payment is nonrefundable. There is no additional setup fee.
• Each calendar month is measured separately. After the upfront payment, a $1,000 payment is owed only for calendar months when at least eight qualifying siding and gutter estimate appointments are booked. Fewer than eight means no additional payment for that month, and we keep working at no additional charge. Totals never carry over: six in one month plus two in the next never qualifies.
• A qualifying estimate appointment is confirmed with your company, not simply a captured inquiry, completed job or paid sale. Exact qualification details are agreed in writing before launch.
• Measurement uses calendar months, not rolling windows. No second invoice before the first qualifying calendar-month target is met.
• You keep the website either way.
After the initial payment, each later $1,000 payment requires a qualifying calendar month. No exact invoice due date or automatic-charge authorization is established here.
The founding offer is for five companies, one per service area. Review your written service agreement before launch; it sets out the qualification details and any further agreed terms.
4. Cancellation
• Cancellation and service-end arrangements are set out in your written service agreement. Contact cole@sidingbookedsolid.com with questions.
• The initial $1,000 payment is nonrefundable.
• What you keep: your website design and content, your domain (if registered in your name), your Google Business Profile, your social accounts, your reviews and your logo. We’ll hand over access or transfer them on request.
• What stops: the AI line, our hosting, review requests, call tracking and reports end when service ends. If you want to keep the website live, we’ll help move it to a Framer account in your name (Framer bills you directly) or export what Framer allows.
• Any further payment obligations must follow the written service agreement and the calendar-month appointment requirement in Section 3.
5. No guaranteed results
We do not promise search rankings, completed jobs, revenue or a full schedule. After the nonrefundable initial $1,000 payment, each later $1,000 payment requires at least eight qualifying siding and gutter estimate appointments booked within that calendar month. Months never combine. When the target is missed, we keep working at no additional charge.
6. AI limitations
The AI voice agent can mishear callers, misunderstand requests, give incomplete answers or fail to capture details, and phone or internet outages can stop it from answering. Your company handles appointment confirmation. It always says it’s an AI. It does not diagnose problems, quote firm prices or give safety advice beyond telling callers to contact emergency services when there’s danger. Review the call summaries and follow up with callers yourself. You’re responsible for the jobs you accept and the work you do.
7. Your content and our work
• Your content (logos, photos, text, reviews, business info) stays yours. You give us permission to use it to provide the services, and you confirm you have the right to share it.
• What we build for you (website content and design, logo, checklist PDF, playbooks) is yours to use once the upfront payment is made.
• Our tools (scripts, templates, prompts and processes we reuse across clients) stay ours. You can use them while you’re a client.
• With your okay, we may mention you as a client and share your results as a case study. You can say no or change your mind by email.
8. Third-party services
We build on outside services we don’t control, including Retell (AI voice), Cal.com (scheduling), Google (Business Profile and Workspace), Framer (website hosting) and phone and call-tracking providers. Their terms and privacy policies apply, and their outages, price changes or policy changes can affect your service. We’re not responsible for their failures, but we’ll help you work around them.
9. Limitation of liability
To the fullest extent the law allows, our total liability for any claim related to these terms or our services is capped at the fees you paid us in the 3 months before the claim. We’re not liable for lost profits, lost jobs, lost data, or indirect, incidental, special or consequential damages, even if we were told they might happen. Our services are provided “as is” and “as available,” without warranties beyond those stated in these terms.
10. Indemnity
You agree to defend and cover us for claims, fines and costs (including reasonable attorney fees) that come from your breaking these terms or the law, including calls or texts sent without consent, false information you gave us, your content, or the work you do for your customers.
11. Governing law
These terms are governed by Utah law. Any dispute will be handled in the state or federal courts located in Salt Lake County, Utah.
12. Changes to these terms
If we change these terms, we’ll update the effective date at the top and email current clients at least 30 days before a big change takes effect. If you don’t agree, you can cancel under Section 4.
13. Contact and opting out
Siding Booked Solid 4183 S Fortuna Way, Salt Lake City, UT 84124 cole@sidingbookedsolid.com
Opt out of marketing messages any time:
• Email: click the unsubscribe link in any of our emails, or email cole@sidingbookedsolid.com with “unsubscribe.”
• Texts: reply STOP to any text from us.
• Calls: tell our AI or us “don’t call me,” and we’ll add you to our do-not-contact list.
We honor opt-outs within 10 business days, usually right away. See our Privacy Policy for more.
You do the work. Let’s catch the next opportunity.
$1,000 upfront. After that, $1,000 only for calendar months when we book at least 8 qualifying siding and gutter estimate appointments.
Calls may be answered by an AI assistant that identifies itself as an AI. Calls are not recorded. Every email we send includes an unsubscribe link.
© 2026 Siding Booked Solid